Information We Collect

At PsychicRationale, we collect information that helps us provide better front-end design education services. This happens when you interact with our website, enroll in programs, or contact us directly.

Personal Information

• Name and contact details when you register for courses
• Educational background and skill level assessments
• Payment information processed through secure third-party providers
• Communication preferences and learning goals
• Portfolio submissions and project work

Technical Information

We automatically collect certain technical data to improve your learning experience:

• IP addresses and device information
• Browser type and operating system details
• Pages visited and time spent on our platform
• Learning progress and course completion rates

How We Use Your Information

Your information helps us create a personalized learning environment that matches your goals and skill level. Here's exactly how we use what you share with us.

Educational Services

• Customizing course content based on your experience level
• Tracking your progress through learning modules
• Providing personalized feedback on projects and assignments
• Connecting you with appropriate mentorship opportunities

Communication and Support

We use your contact information to keep you updated about courses, send important announcements, and provide technical support when needed. You control what communications you receive.

Purpose	Information Used	Frequency
Course Updates	Email, Name	As needed
Progress Reports	Learning data, Contact info	Monthly
Technical Support	Account details, Device info	When requested

Information Sharing and Disclosure

We're selective about who we share information with. Your trust matters to us, and we only work with partners who meet our standards for data protection.

Service Providers

Some trusted third parties help us deliver our services:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud storage services for course materials and backups
• Analytics tools to understand how our platform performs

Legal Requirements

We may disclose information when required by Thai law or to protect our legitimate interests. This includes situations involving suspected fraud, violations of our terms of service, or when compelled by legal process.

Your Rights and Choices

Under Thailand's Personal Data Protection Act and international privacy principles, you have significant control over your personal information. Here's what you can do.

Access and Correction

• Request a copy of all personal information we hold about you
• Correct inaccurate or outdated information in your profile
• Update your communication preferences at any time
• Download your learning progress and project submissions

Data Portability and Deletion

You can request that we transfer your data to another service provider or delete it entirely. We'll process deletion requests within 30 days, though some information may be retained for legal compliance.

Marketing Communications

You control all marketing communications from us. Unsubscribe links appear in every promotional email, and you can adjust your preferences through your account settings or by contacting us directly.

Data Security and Protection

Protecting your information is a responsibility we take seriously. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Secure backup systems with encryption at rest
• Multi-factor authentication for administrative accounts

Physical Security

Our servers are housed in facilities with restricted access, environmental controls, and 24/7 monitoring. We work only with hosting providers who meet international security standards.

Data Retention and Storage

We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

• Active student records: Duration of enrollment plus 3 years
• Course completion certificates: 7 years for verification purposes
• Payment records: 5 years as required by Thai tax law
• Marketing communications data: Until you unsubscribe
• Website analytics: 26 months maximum

International Transfers

Some of our service providers operate outside Thailand. When we transfer data internationally, we ensure adequate protection through standard contractual clauses and only work with countries or companies providing appropriate safeguards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

• Essential cookies for basic site functionality
• Performance cookies to understand how you use our site
• Preference cookies to remember your settings
• Marketing cookies for relevant course recommendations

Managing Cookie Preferences

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may limit some features, but won't prevent you from accessing our main educational content.